About us
At Daaji Global Services Pvt. Ltd. we bring over a decade of combined experience in back-office operations, customer support, and financial services. Specializing in the US retirement industry and beyond, we have honed our expertise working with leading organizations such as TIAA, Ameritas, TRP, Voya, and CUNA.
Our team’s professional background includes:
Retirement Services Expertise: Comprehensive knowledge of 401K and 403b plans, handling enrollments, contributions, distributions, trades, and regulatory requests.
Customer Support Excellence: Proven track record in delivering exceptional inbound call support for troubleshooting, sales, and client inquiries in industries such as tech (Dell) and credit reporting (CIBIL).
Process Optimization: Deep understanding of money-in and money-out processes, ensuring accuracy, compliance, and efficiency.
We are passionate about delivering tailored solutions to streamline your operations, reduce costs, and enhance your business’s efficiency. Partner with us to take your business processes to the next level.
Let us be your trusted partner in back-office operations, inbound call management, and chat support services.
Our Story
At Daaji Global Services Private Limited, we believe in delivering operational excellence tailored to the unique needs of businesses across industries. Our journey began with over a decade of experience working in the U.S. retirement industry and other customer-centric fields.
Having worked for prestigious organizations like TIAA, Ameritas, TRP, and CUNA, we honed our skills in managing complex processes such as 401K enrollments, 403b plans, trades, money-in operations, and more. Our experience extends beyond the retirement industry, including:
Inbound customer support and sales at Dell, assisting customers with troubleshooting laptops, desktops, and related products.
Financial and credit report support while managing customer interactions at CIBIL.
Motivated by our collective expertise and the desire to provide efficient, reliable, and cost-effective outsourcing solutions, we founded Daaji Services. Our goal is to bridge the gap between businesses and their operational needs through unmatched professionalism and dedication.
Our Mission
Our Vision
Our mission is simple: To empower businesses to focus on their core competencies while we take care of their operational complexities. By offering tailored back-office operations, inbound call support, and chat support, we aim to deliver results that exceed expectations.
We envision becoming a global leader in outsourcing solutions, recognized for our integrity, efficiency, and client-focused approach.
Our Team
Maheshkumar Sharma
Chief Executive Officer (CEO) & Director
Bhavesh Bhoir
Chief Operating Officer (COO) & Director
With extensive experience in U.S. retirement plans and back-office operations, I specialize in streamlining workflows, managing high-volume processes, and ensuring accuracy in critical tasks. My background includes leading contributions to companies like TIAA, TRP, Trustage, and Ameritas. I also bring expertise in customer support, having worked with Dell and CIBIL to enhance client experiences.
As a seasoned professional with a background in financial and customer operations, I bring a wealth of knowledge in Enrollments and money-out processes for leading organizations like TIAA, Voya, and TRP. My focus lies in improving process efficiency and delivering superior results for our clients.
Why Choose Us?
Our Values
We are more than a service provider; we are a partner in your success. Our team is:
Experienced: Decades of expertise in back-office operations and customer support.
Dedicated: Committed to delivering tailored solutions for every client.
Efficient: Leveraging technology and best practices to enhance productivity.
Integrity: We build trust through transparency and accountability.
Innovation: Continuously improving our services through technology and process optimization.
Customer-Centricity: Your success is our priority, and we align our strategies with your goals.